Customer Care

Award-winning Customer Care

We’re committed to making each experience with us exceptional.

Award-winning Customer Care.
Products alone don’t make a brand. People do. That’s why we invest so heavily in our Customer Care Centers. In fact, they’ve won the Certificate of Excellence from Purdue University’s BenchmarkPortal 14 consecutive times – a record for the financial services industry.

Across the country, our award-winning customer care representatives are trained, knowledgeable and eager to help. Meeting the highest standards of each of our 50 million cardmembers is the most important thing we do. Yes, it takes focus and dedication to deliver on this promise time and time again. And that’s exactly what we’re here to do.   
 

Comenity cares.

Comenity cares.

Giving Back

Supporting the communities where we live and work is embedded in our values and a big part of our identity.

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